For your own safety and protection, we strongly recommend that you have adequate medical insurance when traveling outside of Ontario as well as trip cancellation & interruption insurance. Provincial differences in health care coverage exist that could cause an out-of-pocket medical expense for travel even within Canada.
Cancellation & Trip Interruption Insurance
Cancellation & Trip interruption insurance has been included when noted on each tour inclusions details. *Cancellation Insurance protects your dollars paid should you need to cancel. Interruption Insurance protects you while in travel should your trip be interrupted, and you must return home before you have completed your trip. The terms and conditions of this insurance are specifically outlined in the insurance policy.
You must advise Jolly Tours office within one day (24 hours) after the cause of cancellation occurs otherwise reimbursement may be reduced by the Insurance Company (per the standard caveat of many insurance companies). If you have a pre-existing condition, please inquire about your insurance validity at the time of booking. In general, if you have a pre-existing medical condition, your condition must have been stable prior to your registration date for the policy to cover in case of cancellation due to this illness. Insurance options do exist that allow coverage for pre-existing conditions. Please see a Jolly Tours counsellor for assistance in identifying coverage options that may work for you. Cancellation due to illness requires a written Doctors letter.
In the event of cancellation, transfer of monies from one person to another cannot be made. The person who has cancelled must advise Jolly Tours of their cancellation as well as the applicable insurance carrier for refund. If the registrant has a replacement registrant for their booking, the person who is replacing, will need to pay for their tour in full. (See Day Trip Protection for exception to this term)
If a person is traveling with a partner whether the registration is that of a Double, Triple or Quad occupancy and a replacement is not found, the remaining travelers will be charged for the change in occupancy.
For example: Two people traveling together find that one needs to cancel, then remaining partner will be charged the difference from double to single. In all instances, Jolly Tours needs to be notified of the cancellation within 24 hours.
There will be a $50 + HST change fee levied to change room occupation on a deposited registration. * When Cancellation & Interruption insurance has been included in your tour, it is possible a surcharge may apply on cancellation insurance premium in upper age categories. Jolly Tours has partnered with Manulife Insurance and would be pleased to advise you of the options available to you. Please visit our webpage for more details on insurance options available to you. www.jollytours.ca
IMPORTANT NOTE: JOLLY TOURS REQUIRES THAT ALL PERSONS PARTICIPATING ON OUR TOURS OR BOOKING TRAVEL OF ANY KIND WITH OUR OFFICE, HAVE PROPER & ADEQUATE INSURANCE; CANCELLATION & INTERRUPTION AS WELL AS MEDICAL INSURANCE IF APPLICABLE.
JOLLY TOURS OFFERS INSURANCE THROUGH MANULIFE INSURANCE. SHOULD YOU DECLINE PURCHASING COVERAGE WITH OUR OFFICE, PROOF OF YOUR OWN INSURANCE COVERAGE IS REQUIRED AT THE TIME OF BOOKING, SHOWING YOUR FULL COVERAGE FOR THE TOUR VALUE APPLICABLE.
JOLLY TOURS RESERVES THE RIGHT TO REFUSE REGISTRATION TO ANY PERSON(S) WHO CANNOT PROVIDE CONFIRMATION OF PROPER AND ADEQUATE INSURANCE COVERAGE.